Confidence-based escalation design
A confidence score is a signal to ask a human. In AshnaAI, Tally and other writes should pause when the row is unclear instead of posting a guess.
AshnaAI

What you'll do
A confidence score is a signal to ask a human. In AshnaAI, Tally and other writes should pause when the row is unclear instead of posting a guess.
This guide walks through AI confidence score in AshnaAI. You stay in chat. You do not need a separate desktop of buttons for each file job.
Before you start
Open AshnaAI and start a new chat.
How to AI confidence score
Follow the steps below in order. Confirm in chat before AshnaAI sends, posts, or writes to Tally.
Step 1. Read the definition
A confidence score is a signal to ask a human. In AshnaAI, Tally and other writes should pause when the row is unclear instead of posting a guess.
Step 2. Open AshnaAI
Sign in at https://app.ashna.ai and start a chat, or open the agent builder.
Step 3. Try the job
Add a confirm step to any agent that posts, sends, or publishes.
Step 4. What to expect
Not every tool returns a numeric score. Use an explicit confirm step.
Keep in mind
Not every tool returns a numeric score. Use an explicit confirm step.
Related guides
Also read designing hitl workflows.
Also read reconcile gst in tally with ashna ai.
More AI glossary how-tos live on What is RAG, hallucination, and prompt engineering.
Try it now
Open app.ashna.ai and run this job in a new chat. New accounts can start from app.ashna.ai/signup.
Frequently asked questions
- What is AI confidence score?
- A confidence score is a signal to ask a human. In AshnaAI, Tally and other writes should pause when the row is unclear instead of posting a guess.
- How does AshnaAI use this?
- Unclear GST rows should ask, not post.
- Do I need to train a model?
- Usually no. Prefer files, connectors, and a clear job over fine-tuning.
- Where is the glossary entry?
- Read https://www.ashna.ai/ai-glossary/confidence-score
- What should I do next?
- Add a confirm step to any agent that posts, sends, or publishes.
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