Agents & AutomationLetter C1 min read
In plain English
Systems that interact through natural language across chat, voice, and messaging.
Full definition
Conversational AI combines language understanding, dialogue management, and integrations to automate support, sales, and internal help desks.
AshnaAI agents maintain context across turns, connect to business systems, and deliver consistent experiences on web and messaging surfaces.
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Designing Conversational Flows That Feel Human, Not Robotic
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