Agents & AutomationLetter W1 min read
In plain English
Using AI to trigger and complete multi-step business processes such as approvals, files, and follow-ups.
Full definition
Workflow automation connects agents to CRMs, ticketing, email, and internal tools so routine work runs end-to-end with oversight where needed.
AshnaAI agents can draft, classify, route, and act—reducing manual handoffs across teams.
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How to create and use agents
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