Designing conversational flows
A conversational flow is the path a user takes. In AshnaAI, keep the first agent to one job, then embed or schedule after the chat path is clean.
AshnaAI

What you'll do
A conversational flow is the path a user takes. In AshnaAI, keep the first agent to one job, then embed or schedule after the chat path is clean.
This guide walks through conversational AI in AshnaAI. You stay in chat. You do not need a separate desktop of buttons for each file job.
Before you start
Open AshnaAI and start a new chat.
How to conversational AI
Follow the steps below in order. Confirm in chat before AshnaAI sends, posts, or writes to Tally.
Step 1. Read the definition
A conversational flow is the path a user takes. In AshnaAI, keep the first agent to one job, then embed or schedule after the chat path is clean.
Step 2. Open AshnaAI
Sign in at https://app.ashna.ai and start a chat, or open the agent builder.
Step 3. Try the job
Write the happy path and one failure path, then build the agent.
Step 4. What to expect
WhatsApp is send-only. Do not design an inbound WhatsApp inbox on AshnaAI.
Keep in mind
WhatsApp is send-only. Do not design an inbound WhatsApp inbox on AshnaAI.
Related guides
Also read create and use agents.
Also read embed an ashna ai agent on your website.
More AI glossary how-tos live on What is RAG, hallucination, and prompt engineering.
Try it now
Open app.ashna.ai and run this job in a new chat. New accounts can start from app.ashna.ai/signup.
Frequently asked questions
- What is conversational AI?
- A conversational flow is the path a user takes. In AshnaAI, keep the first agent to one job, then embed or schedule after the chat path is clean.
- How does AshnaAI use this?
- One job per first agent.
- Do I need to train a model?
- Usually no. Prefer files, connectors, and a clear job over fine-tuning.
- Where is the glossary entry?
- Read https://www.ashna.ai/ai-glossary/conversational-ai
- What should I do next?
- Write the happy path and one failure path, then build the agent.
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