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Connect Instagram to AshnaAI

Connect a professional Instagram account linked to a Facebook Page to publish, read media, and review insights.

What this connector does

Instagram requires a professional (Business or Creator) account linked to a Facebook Page. Production publishing also depends on Meta app permissions and publicly reachable media URLs.

What you can do after connecting

  • Read profile and media
  • Publish posts or reels with confirmation
  • Access insights

Before you start

  • An Instagram professional account
  • A Facebook Page linked to that account

How to connect Instagram

  1. Sign in to AshnaAI

    Open https://app.ashna.ai and sign in to the workspace where you want Instagram available to agents and chat.

  2. Open Integrations

    Go to Integrations from the sidebar, or open Account and choose the Connectors tab. Search for the connector if the list is long.

  3. Select Instagram

    Find the Instagram card and click Connect. AshnaAI opens a secure sign-in window for the provider.

  4. Authorize access

    Review the permissions, then approve the request in the Instagram sign-in window. Keep the popup open until AshnaAI confirms the connection.

  5. Confirm the Connected badge

    When authorization finishes, the Instagram card shows Connected. You can now ask AshnaAI to use that account in chat or attach it to an agent.

Frequently asked questions

Why can’t I connect a personal Instagram account?

Meta’s Instagram APIs require a professional account linked to a Facebook Page. Convert the account, then connect again.