How to use a voice agent for phone calls
Build an AshnaAI agent with voice and telephony tools when you need a live call. This is not the same as transcribing a file after the fact.
AshnaAI
What you'll do
Build an AshnaAI agent with voice and telephony tools when you need a live call. This is not the same as transcribing a file after the fact.
This guide walks through AI phone agent in AshnaAI. You stay in chat. You do not need a separate desktop of buttons for each file job.
Before you start
Open AshnaAI and start a new chat.
How to AI phone agent
Follow the steps below in order. Confirm in chat before AshnaAI sends, posts, or writes to Tally.
Step 1. Create the agent
Use the agent builder and state the call job.
Step 2. Attach voice tools
Enable the telephony tools the builder requests.
Step 3. Test one call
Run a single live test before you scale.
Step 4. Add approval
Require confirm for payments, bookings, or account changes.
Keep in mind
File transcription is a different tool. WhatsApp is send-only and not a phone trunk.
Related guides
Also read transcribe audio.
Also read create and use agents.
More voice how-tos live on Voice AI and speech to text.
Try it now
Open app.ashna.ai and run this job in a new chat. New accounts can start from app.ashna.ai/signup.
Frequently asked questions
- Can AshnaAI take phone calls?
- Yes, with a voice and telephony agent, not with file transcribe alone.
- Is this WhatsApp?
- No. WhatsApp Business sends templates and session messages.
- Do I need desktop?
- Calls are not the Tally desktop bridge. Follow the voice setup the builder shows.
- Can it transcribe after?
- Yes. Use the transcribe guide on a recording.
- Where is the research note?
- See voice and telephony agents for live calls.
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