What you'll do
If the customer already wrote in the last 24 hours, ask AshnaAI to send free-form text. Otherwise use an approved template.
This guide walks through send WhatsApp message in AshnaAI. You stay in chat. You do not need a separate desktop of buttons for each file job.
Before you start
Open AshnaAI and start a new chat.
Connect the account first. The setup steps are in this connector guide. Wait until it shows as connected.
How to send WhatsApp message
Follow the steps below in order. Confirm in chat before AshnaAI sends, posts, or writes to Tally.
Step 1. Sign in
Open https://app.ashna.ai sign in, and start a new chat.
Step 2. Connect WhatsApp Business
Open Integrations and connect WhatsApp Business. Finish the provider sign-in and wait until the account shows as connected.
Step 3. Ask for the job
Ask: reply to this open WhatsApp session with the delivery ETA.
Step 4. Confirm writes
If the job sends, posts, or changes a record, confirm in chat before AshnaAI executes the write.
Keep in mind
Outside the customer-care window you must use a template. This is not a hosted inbox.
Related guides
Also read send a whatsapp template.
Also read send whatsapp media.
More WhatsApp how-tos live on WhatsApp automation.
Try it now
Open app.ashna.ai and run this job in a new chat. New accounts can start from app.ashna.ai/signup.
Reader path: sign in, connect or attach, ask in chat, confirm writes, download the result.
Topics
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